995det Privacy Policy — Your Data Is Safe with Us

What Information We Collect

We collect various types of information when you register on the 995det platform and use our services. The sole purpose of this data collection is to provide you with a safe, reliable, and personalised experience. Everything we collect is detailed below.

• Account Information: During registration, we collect your name, email address, mobile number, date of birth, and password (in encrypted form). National ID or passport details may also be required at times for identity verification.
• Device & Browser Information: Your device's operating system, browser type and version, screen resolution, IP address, and device ID are collected automatically. This information is primarily used to maintain security and detect fraudulent activity.
• Payment & Financial Information: Transaction data is collected via mobile banking services popular in Bangladesh (bKash, Nagad, Rocket) and bank transfers. Full card numbers and bank account numbers are never stored on our servers — only the transaction reference and amount (BDT) are recorded.
• Usage Information: Behavioural data is collected, including which pages you visit, how long you spend on them, which betting markets you engage with, and what device you use to access the platform.
• Cookies & Similar Technologies: Cookies are used for session management, remembering your preferences, and improving service quality. Our full cookie policy is covered in a later section.

Purpose of Data Use

995det uses collected data solely for legitimate and specified purposes. We never sell your information to unauthorized third parties or use it for unrelated purposes. The main purposes for which collected data is used are outlined below.

• Account Management & Verification: Your information is used to verify your identity, ensure secure login, and keep the account recovery process functional.
• Financial Transaction Processing: Payment information is used to accurately process deposit and withdrawal requests and to maintain a history of BDT-based transactions.
• Service Improvement & Personalization: Your usage patterns are analyzed to deliver more relevant offers, match odds, and sports content tailored to you.
• Security & Fraud Prevention: Device and behavioral data is analyzed to detect unusual login patterns, attempts to create multiple accounts, or suspicious transactions.
• Legal & Regulatory Compliance: We may be required to retain and disclose certain information to comply with applicable laws and regulations in Bangladesh.
• Customer Service & Support: Relevant account and transaction information is used to properly resolve any complaints, questions, or requests you submit.

Cookies & Tracking Technologies

995det uses cookies and similar tracking technologies across its website and mobile platform. Cookies are small text files stored in your browser or on your device that help enhance your experience on future visits. We use three types of cookies.

• Essential Cookies: These cookies are essential for the platform's core functionality and cannot be disabled. They are required to maintain login sessions, save form data, and manage security tokens.
• Functional Cookies: These cookies remember your language preference, time zone, and platform settings, making each visit smoother and more personalised.
• Analytics Cookies: Analytics cookies help us understand which pages are visited most, where users run into difficulties, and which areas of the service need improvement.

You can disable cookies through your browser settings. Please note that turning off essential cookies may disrupt core functionality, including login and payments. 995det does not use third-party advertising tracking cookies.

Data Storage & Security

Keeping your data secure is one of 995det's top priorities. We use industry-standard technologies and practices to protect all information we collect. The key security layers are described below.

• Encryption: All communications are secured via SSL/TLS encryption. Passwords and sensitive data are stored encrypted using bcrypt or an equivalent hashing algorithm.
• Access Control: Access to user data is restricted to authorised staff only. Every access is logged and audited on a regular basis.
• Retention Period: All data is retained for as long as your account remains active. After account closure, data required to meet legal obligations may be kept for up to five (5) years, after which it is securely deleted.
• Data Center Security: Our servers are hosted in internationally certified, secure data centers equipped with firewalls, intrusion detection systems, and regular security audits.
• Incident Response: In the event of a security breach, we will promptly notify affected users and take immediate steps to mitigate any harm.

Data Sharing with Third Parties

995det does not sell your personal data or share it with third parties for commercial purposes. However, there are specific situations where sharing information may be necessary, and these are clearly outlined below.

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or banking partners to process transactions. These partners follow their own privacy policies and use your data solely for transaction processing purposes.
• Legal Authority: We are required to disclose relevant information when we receive a valid order from a court or regulatory authority under Bangladeshi law. In such cases, we provide only the minimum information necessary.
• Technology Service Providers: Third-party providers may assist with technical operations such as cloud hosting, email delivery, or SMS services. These providers are bound by strict confidentiality agreements and may only use your data for the specific purpose they were engaged for.
• Business Restructuring: In the event of a merger, acquisition, or asset transfer, user data may be transferred to the new entity. Users will be notified in advance of any such change.

Outside of the situations listed above, no information will be shared with any party without your consent. We verify the privacy standards of all our partners.

Your Data Rights

995det believes you should have full control over your own data. We therefore provide our users with the rights listed below. To exercise any of these rights, please contact our support team.

• Right to Access Your Data: You can view and download the information stored in your account at any time. Key details can be reviewed directly from your profile page.
• Right to Correct Your Data: You have the right to correct any inaccurate information we hold about you. Updates can be made through your account settings or by reaching out to our support team.
• Right to Delete Your Data: You may request the deletion of your account and associated personal data at any time. Please note that certain information may need to be retained for a specified period to meet legal obligations.
• Right to Object to Data Processing: You have the right to object to the use of your data for specific purposes, such as marketing communications or profiling. Opting out of such communications is straightforward.
• Right to Data Portability: You may request a copy of your data in a structured, readable format so that you can use it elsewhere if needed.

Upon receiving any rights request, 995det will respond within a maximum of 30 (thirty) business days. For complex or multiple requests, this period may be extended by up to 60 additional days, and you will be notified accordingly.